Privacy Policy

At Sama Medical Center, your privacy and trust are important to us. This policy explains how we collect, use, protect, and store your personal information when you interact with our services, website, or staff.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, gender, date of birth, nationality, and ID/passport details.
Medical Information: Medical history, treatment preferences, consultation notes, images, and reports.
Usage Data: Website browsing behavior, IP address, device type, and cookies.

2. How We Use Your Information

We use your information to:

Provide and personalize medical and cosmetic services
Confirm appointments and send reminders
Improve our website, treatments, and service quality
Process payments and manage billing
Comply with UAE medical and legal requirements

We do not sell your data to third parties.

3. Data Storage & Security

Your information is securely stored using encrypted servers and systems compliant with UAE health data protection laws. Access is limited to authorized personnel only.

4. Sharing Your Information

We may share your data with:

Licensed healthcare providers and specialists within Sama Medical Center
UAE government authorities if legally required (e.g., DHA, MOH)
Technology partners for booking and record-keeping (with strict confidentiality terms)

5. Your Rights

You have the right to:

Request access to your personal data
Ask for corrections or updates
Withdraw your consent at any time
Request data deletion, where applicable under UAE law

6. Cookies & Tracking

Our website uses cookies to enhance user experience. You can control cookie settings via your browser. By continuing to use our website, you consent to the use of cookies.

7. Policy Updates

We may update this policy from time to time. Updates will be posted here with the revised effective date.

Questions or Concerns?
Contact us for any privacy-related inquiries.

Would you like this as a downloadable PDF or added as a dedicated web page? I can also create a Cookie Policy or Data Consent Form if needed.